Support

We're here to help. Most questions are answered below — and you can always email us.

Need a hand? Email support@ballistictracker.com and we'll get back to you, usually within 1–2 business days. Including your device model and iOS version helps us help you faster.

Frequently asked questions

How do I get the app?

BallisticTracker is in App Review and will be on the App Store for iPhone and iPad. Join the waitlist and we'll send one email the day it's live.

BallisticTracker is available on the App Store for iPhone and iPad. Tap Download on the App Store and install it like any other app.

When does it launch?

The app has been submitted to Apple and is in review. We don't control the review clock, so the honest answer is "soon." The waitlist is the fastest way to hear the moment it clears.

How do I get notified?

Enter your email on the home page. You'll get a confirmation email to click (so nobody can sign you up without your say-so), then exactly one launch email. Waitlist members also get first access to Founder's Lifetime pricing. Unsubscribe anytime.

What do I need to run it?

An iPhone or iPad running iOS 26 or later. Some features — live weather and range location — work best with an internet connection and Location Services enabled.

Where is my data stored? Is it private?

Your records live on your device by default and stay yours. Cloud sync, if you choose it, is your call. There are no ads in any tier, no cross-app tracking, and we never sell your information. See the Privacy Policy for details.

How do range scoring and DOPE cards work?

Start a session with your firearm, ammo, distance, and conditions. Photograph your target and tap to mark each shot; the app computes mean radius, extreme spread, and group MOA. Generate a DOPE card from that data, then confirm it against real results on future range days. Printable range cards arrive in the range-card update after launch: preview every design free, print and export with Pro.

Can I export my data?

Your records are yours. Session reports export as PDFs you can print or share with a coach today; with the range-card update, cards export too (a Pro feature).

How do I report a bug or request a feature?

Email support@ballistictracker.com with a short description and, for bugs, the steps to reproduce it. Your feedback directly shapes what we build next.

Contact

Email: support@ballistictracker.com

Vega LLC · Publisher of BallisticTracker